Employee retention has become known as one of the most challenging and expensive obstacles facing companies today. Almost 80% of top leaders name “employee retention” as an urgent problem.
Poor experiences – especially in the early stages of employees starting with with an organisation – have a deep and lasting effect on the remainder of that employee’s time with a company.
It turns out that first impressions work both ways.
Whether or not an employee has a warm welcome will dictate their overall feelings towards their company and colleagues within the first few days. A new job is a major life-changing event that needs to be handled as such.
These first interactions are critical to making sure an employee feels like they’ve joined ranks with competent people in a worthwhile company. And despite what you may think, the responsibility for this experience falls on all members of the organisation, not just the HR department or their direct manager.